Wedding Invitations Frequently Asked Questions (FAQs)

Please select a topic for more information

• General Information & Benefits
• How does the 25 free wedding invitations work? Is there a catch?
• What do the invitation prices include?
• What are the benefits of ordering from you?
• Do you have mail-order catalogs?
• Can you print foreign language letters or characters?
• Are there any printing limitations I should be aware of?
• Do you accept returns or offer refunds?
• Can I order sample invitations?
• Is your site safe and secure to order from?



• Glossary of Wedding Invitation Lingo
• Blind Embossing
• Bright White
• Card
• Deckle Edge
• Die-Cutting
• Double Envelopes
• Ecru
• Embossing
• Foil Stamping
• Folder
• French Fold
• Layers
• Liners
• Panel
• Parchment
• Pearlize
• Short-Fold
• Thermography
• Tri-Fold
• Vellum
• White
• Z-Fold



• Ordering Wedding Invitations
• Can I place my order over the phone?
• How can I check my order status?
• Can I make changes once I've submitted my order?
• Can I cancel my order once I've submitted it?
• I ordered too few invitations! Can I add more to my order?
• What payment methods do you accept?
• Can I reorder my invitation if I need more?
• I need my invitations fast! Can you rush-process my order?



• Shipping Questions
• How long will it take to receive my invitations?
• How much do you charge for shipping?
• Do you ship your products internationally?



• Technical Issues
• What is an "access code"?
• My computer froze in the middle of my order, what do I do?
• I received a "sequence error". What does that mean?